Terms of ReferenceMoUGovernment Order

The World Food Programme (WFP), operating in India since 1963, aims to support the government’s food safety-nets by suggesting ways to improve their effectiveness in order to address high levels of malnutrition and food insecurity in the country. Over the past several years, WFP has been actively working on strengthening TPDS operations. In 2008, based on a diagnostic study, WFP in partnership with the Government of Odisha in Rayagada district of the state implemented a pilot project by. Based on the achievements and learnings of the project, in April 2012, WFP signed an MoU with the Department of Food and Public Distribution, Ministry of Food and Consumer Affairs, Government of India (DFPD) to conduct a study to identify the best practices in the TPDS throughout the country.
This study was undertaken in several states and a comprehensive ‘Best Practice Model’ for end-to-end computerisation of the TPDS, was developed for sharing with state governments for potential implementation. The model recommends several approaches including process for beneficiary digitization supply chain automation, Fair Price Shop automation and Grievance redressal with a strong MIS. It advocates a reforms agenda including financial viability of FPS and other aspects of NFSO. This best practice model, developed based on the benchmarking, has been shared with Food Departments of all the states by DFPD as a useful model to adopt.

WFP is partnering with the Government of Kerala to provide technical assistance on translating the best practices into actionable implementation strategies, provide the analytical support and facilitate cross learning and sharing of information. In February, 2014 the World Food Programme (WFP) signed an MoU with the Government of Kerala to support the State in the transformation of their Public Distribution System (PDS) based on the recommendations of WFP’s Best Practice Solution. WFP in consultation with the central Ministry of Consumer Affairs, Food and Public Distribution studied best practices for an efficient Targeted Public Distribution System (TPDS) implemented across the country. WFP in partnership with the Odisha Government also piloted some innovations in their TPDS. Resultantly, WFP led the development of a technology led TPDS Best Practice Solution – also known as the ‘Secure, Strengthen, Save’ or ‘3S Model’. The TPDS 3S model can be fully adapted given specific State level contexts. WFP support to the Department of Civil Supplies, Government of Kerala (GoK) is guided by a customized and locally relevant 3S model. WFP support to GoK includes:

  • Leveraging the TPDS 3S model, sharing best practices from TPDS reform efforts across the country.
  • Leveraging WFP’s global experience in food assistance in the most fragile and diverse locations using innovative strategy and technology, sharing recommendations for overall PDS transformation. Research and analysis on Authorised Retail Distributor (ARD) viability; viability of the ARD operations is a necessary pre-requisite for the sustainability of the PDS reform efforts.
  • Sharing recommendations on grievance redressal system, door step delivery, supply chain and logistics mechanisms for efficient PDS implementation.
  • Co-creating a pilot for an electronic point of sale mechanism enabling automation and beneficiary
  • authentication at the ARDs.
  • Coordination support with multiple stakeholders.

The WFP has appointed a Program Policy Officer in the Commissionerate of Civil Supplies for providing ICT related inputs in the fields of database design/implementation, development and deployment of web applications, creation of technical requirements and supporting state wide rollouts in the Commissionerate of the Food and Civil Supplies Department in Thiruvananthapuram. Shri. Sunil Devasy is appointed as the Program Policy Officer in the Commissionerate of Civil Supplies since June, 2015

Under the direct supervision of the Deputy Country Director and under the technical supervision by Head of the Food Security Reforms Unit, WFP New Delhi and in close coordination with Commissioner/Secretary Food and Civil Supplies Department (F&CS), Government of Kerala, the Programme Policy Officer (TPDS) will be responsible to perform the following duties:

  1. In close collaboration with the Secretary and the Commissioner, F&CS Department, he/she will provide inputs to the Technical Committee, e-Mission Team and Apex Committee on core technical and implementation related aspects regarding TPDS end-to-end computerization after consultation and approval from the WFP Head of Food Security Reforms Unit:
  • Contribute to the development of plans and budgets, and manage the deployment of ICT systems and solutions aligned with business needs and in accordance with global technical standards.
  • Monitor and maintain ICT systems, solutions and networks, ensuring appropriate data security and access controls considering both local and wide area network issues. Create Functional and technical requirements and Evaluate proposed technologies and specifications
  • Assist States/empanelled agencies in creation and review of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)



  • Creation and evaluation of RFPs, EoIs (Expression of Interest), Master Service Agreement (MSA), Work Orders, LA (Letter of Allotment) etc.
  • Conduct inter-ministerial/stakeholder consultations with D/o IT, NIC, and UIDAI etc.
  • Participate in the code review and testing (System Integration/User Acceptance Test/Standardisation Testing and Quality Certification) of solutions prepared by vendors
  1. Assist the Secretary and the Commissioner, F&CS Department with monitoring and regular progress reporting to the Technical Committee, e-Mission Team, Apex Committee and GoI.
  • Leverage MIS to monitor performance and identify key technical and operational issues being faced by the implementation teams – work with relevant stakeholder for resolution
  • Flag any technical, policy or procedural issues & concerns.
  • Collate and analyse data to contribute to the preparation of accurate reports on technical solution development/deployment activities, investments and costs, identifying ideas to increase cost-efficiencies where possible. Conduct in-depth analysis of the identified challenges and problem areas.
  • Preparation of model documents, financial feasibility analysis or any other materials
  1. Act as a Facilitator of the different WFP projects at state levels (Food Security, Nutrition, M&E) – under leadership of the concerned Country Office programme officer
  • Liaise with project implementing authorities at state level, interact with local partners for the implementation of the projects, guide the project management unit, provide implementation support, training and technical advice (under explicit CO programme Officer leadership)
  • Follow up with government for allocation of funds
  • Provide inputs to the CO programme officers for well informed decision making
  • Monitor implementation progress and communicate issues with CO programme officers
  • On request by the government provide support to specific government administrative processes.
  1. Prepare and compile relevant data and create detailed technical specifications for all components of the solution/implementation from various stakeholders and share with relevant CO Programme officers for analysis and representation.
  1. Coordinate missions from the Country Office/WFP HQs. This would include arranging meetings, creating briefing documents, arranging hotels and transportation etc.

World Food Programme (WFP)

WFP is the world’s largest humanitarian organisation fighting hunger worldwide. On average, WFP reaches 90 million people with food assistance in 80 countries each year. To ensure the right kind of food reaches those who need it the most WFP has developed and deployed some of the most innovative technical solutions and supply chain best practices globally. About 14000 people work for the organisation, most of them in remote areas, directly serving the hungry poor. WFP’s engagement in India has transformed from its traditional support of food aid to one of technical assistance and advocacy with the Government in order to improve the efficiency and nutritional effectiveness of the country’s food-based social safety nets. In close collaboration with government institutions, partner UN agencies and wider stakeholders, WFP develops models that address the limitations in existing food-based social safety nets with a view to making successful pilot projects scalable and adaptable for replication across the diverse conditions found in different parts of India. WFP draws from more than 50 years of experience in India in having carried out successful food and nutrition projects.